Refund policy

All merchandise is made to specifically made for the consumer, Due to this reason 

We have a final sale return policy, which means you may not return or exchange any merchandise purchased from CustomCollectionsLLC. 

For any questions or concerns, you can contact us at iconicsoulscompany@gmail.com.

Or give us a call to our office phone number +1 (657)-474-7856

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. CustomCollectionsLLC will ask for proof such as camera footage , photos of " damaged merchandise ". 

Unfortunately, We cannot accept returns on sale items or gift cards.